Comments on: Custom Transactional Emails

By: Ivn

Ivn — Fri, 20 Jan 2012 13:34:23 +0000

My Load default Template List shows blank.

Also I think when we click on ‘Add new Template’ there should be other fields like ‘Template Name’ ‘Template Content’ ‘Locale’, etc.

But I just find this ‘Load default Template’ drop-down which also shows blank.

What should I check in order to get it populated with default email templates?

By: Nick

Nick — Tue, 26 Jul 2011 09:18:38 +0000

Is it possible to add custom attributes to the new order email template?

For example I am selling records and the name of the record could be ‘Greatest Hits’ and I need to also pull in the artist name which is set as a custom attribute for that product.

By: Arvind Bhardwaj

Arvind Bhardwaj — Sun, 19 Jun 2011 10:06:31 +0000

Nice article Zeljko Prsa.
If you want to customize the new order confirmation template in Magento, you may find this article helpful.
http://www.webspeaks.in/2011/06/customize-new-order-email-template-in.html

By: Peter

Peter — Fri, 28 Jan 2011 19:03:06 +0000

English below

Dag Erwin,

ik heb 3 bijkomende taalpakketten geïnstalleerd via Magento Connect “NL, DE, FR” de mailings voor EN,FR,DE zijn perfect in orde maar die van NL zijn echt niet schitterend daarom heb ik de transactionele mails voor NL opnieuw gemaakt en de rest gebruik ik de standaard.
Vertaalpakketten : voor FR/DE http://www.magentocommerce.com/magento-connect/Gui/extension/364/magento-community-modules–dutch-netherlands-language-pack

Bijkomend voor NL : MagAddons.com

I have 3 additional language packs installed via Magento Connect ‘NL, DE, FR “the mailings for EN, FR, DE are perfectly fine but that of NL are really not that great so I have the transactional emails for NL recreated and the rest use I stand.
Translation Packages: For FR / DE http://www.magentocommerce.com/magento-connect/Gui/extension/364/magento-community-modules–dutch-netherlands-language-pack

Additional for NL: MagAddons.com

By: Erwin

Erwin — Fri, 28 Jan 2011 12:55:33 +0000

@Peter, ja spreek nederlands.
heb jij de transactionele e-mails in het Frans.
Groet Erwin

By: Peter

Peter — Thu, 27 Jan 2011 21:07:23 +0000

@Erwin

Hello Erwin,

quick question: do you speak Dutch?

Gr’tz,
Peter

By: Erwin nelissen

Erwin nelissen — Tue, 25 Jan 2011 22:19:05 +0000

Hi peter,
I’ve got the same question. Do you already know the answer?
Erwin

By: Peter

Peter — Sat, 04 Dec 2010 22:39:56 +0000

How can I make the emails:

Order confirmation
Invoice
Shipping
Credit Memo, etc …

Supported by different languages? When someone orders a product in French or German store view, Magento sends an email with the correct language when i use the default template, but when i add a transactual mail basead on a Magento template and just change my logo, mail, phonenr … Magento dos not translate the email anymore? Any Idea?

Thanks!!
Peter

By: Pinch Me Clothing

Pinch Me Clothing — Tue, 21 Sep 2010 13:48:15 +0000

Does anyone have a default/original html codes for a new order and shipment for a transactional email? I updated it and now when a customer receives a confirmation, the order/payment box doesn’t show. Any info is appreciated! Thanks!

By: Rahul chaudhari

Rahul chaudhari — Fri, 03 Sep 2010 06:19:57 +0000

how to send email using email template for store wise language ?

By: SEM Truth

SEM Truth — Tue, 13 Jul 2010 06:20:32 +0000

Have you looked into the ability to create sales emails based on the attribute set ordered?

By: drenod

drenod — Tue, 04 May 2010 13:10:52 +0000

To J: Should help you. System>configuration>sales emails>Send Order Email Copy To

By: J

Wed, 28 Apr 2010 20:55:22 +0000

Hey, I’m trying to add more than one recepients to the Contact Us e-mail form. Do you know how I would go about doing that in the back end?

I tried adding two in the Configuration – > Contacts settings, but it’s not working. Any special way I have to enter it?

By: Christopher Shennan

Christopher Shennan — Tue, 16 Mar 2010 17:39:12 +0000

I personally find this bit tedious as you have to create the new templates and search though the admin to figure out where to assign these and it can be difficult to know you’ve re-assigned them all (some are in Sales Emails, some are in Customer Configuration, others in Payments etc).

Previously I’ve edited the templates as R Graham mentioned (bad I know) but it’s the easiest way I’ve found to make sure I get them all.

Does anyone know where to find a definitive list of which email templates are assigned where?

By: Erwin

Erwin — Fri, 29 Jan 2010 20:48:21 +0000

Hey Guys – anybody knows if the email templates will be overwritten with an Magento upograde?

By: Stew

Stew — Sun, 13 Sep 2009 17:05:06 +0000

I thought it was an excellent idea, but doesn’t seem to work for me. If I copy the ‘block’ code ( {{block type=”cms/block” block_id=”email_logo_retail”}} ) to my homepage it works but not in an email template.

I’m running more than one store, maybe that’s something to do with it? I did make sure my static block is available to all stores.

Anyone got any ideas?

By: Alex Baeza

Alex Baeza — Sat, 22 Aug 2009 19:45:50 +0000

Excellent idea about the static blocks. This way if the logo changes or the phone or anything else, all you have to do is change the static block.
Genius.

By: Ben Bishop

Ben Bishop — Tue, 04 Aug 2009 09:52:59 +0000

Thanks very much for this, it is very helpful. I was about to start editing the email templates directly before I found your post.

By: R Graham

R Graham — Fri, 29 May 2009 03:37:58 +0000

Good advice, this is a key area that unfortunately could be less tedious I think.

For me I started with some good advice on the magento forums and created a couple of static CMS blocks for the logo and contact details (email, phone).

Then, due mainly to time constraints, I directly edited the templates located at /app/local/en_US/template/email/sales replacing the text with my static block references
{{block type=”cms/block” block_id=”email_logo_retail”}}

I’m relatively new to magento so not sure about these being written over with any upgrades. Also, when I tested the creation of a custom email from the admin panel as described above I could not find where it is stored and gave up in short order so maybe I will yet discover where they are (right now I suspect in the db?).

Nevertheless, it was much easier to do a search and replace through the files than use the admin panel and having the static blocks means that if I need to change the contact phone number it’s just once in the CMS. Note that the same search and replace does not work in all the templates as some have a “

By the way I made blocks for style, logo, contact, and signature. Again, I got the block idea from the mag forum and hope someone else here might find it helpful.