Comments on: Social media – marketing or sales job? http://inchoo.net/online-marketing/social-media-marketing-or-sales-job/ Magento Design and Magento Development Professionals - Inchoo Fri, 10 Feb 2012 05:35:25 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Kenneth Forrest http://inchoo.net/online-marketing/social-media-marketing-or-sales-job/comment-page-1/#comment-8222 Kenneth Forrest Fri, 17 Sep 2010 03:30:19 +0000 http://inchoo.net/?p=2691#comment-8222 Thanks for sharing an all important information. I am hoping that you post some more especially in social media. This topic os very interesting to me and I am very willing to learn with this said topic. Thanks again Thanks for sharing an all important information. I am hoping that you post some more especially in social media. This topic os very interesting to me and I am very willing to learn with this said topic. Thanks again

]]> By: Ben Bradley http://inchoo.net/online-marketing/social-media-marketing-or-sales-job/comment-page-1/#comment-2940 Ben Bradley Tue, 28 Jul 2009 12:03:41 +0000 http://inchoo.net/?p=2691#comment-2940 Good points. I'd expand your argument to talk about all the different roles within an organization that are responsible for social media. Sales and customer service is are on the front line and direct engagement with the customer is absolutely essential. But what about the darker side of the Internet? Who is responsible for escalating social media problems (for example, when a customer threatens to write a song about poor customer service - http://www.youtube.com/watch?v=5YGc4zOqozo). Who is responsible for protecting the organization online? There are many social aspects of the Internet that cannot be controlled. Who is responsible for guarding against infringements against an organization's logo, its trademarks or other graphic representations? http://brandprotect.com/online-brand-protection-whitepapers-landing.html Good points. I’d expand your argument to talk about all the different roles within an organization that are responsible for social media. Sales and customer service is are on the front line and direct engagement with the customer is absolutely essential. But what about the darker side of the Internet?

Who is responsible for escalating social media problems (for example, when a customer threatens to write a song about poor customer service – http://www.youtube.com/watch?v=5YGc4zOqozo). Who is responsible for protecting the organization online? There are many social aspects of the Internet that cannot be controlled. Who is responsible for guarding against infringements against an organization’s logo, its trademarks or other graphic representations?

http://brandprotect.com/online-brand-protection-whitepapers-landing.html

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