Magento

Extending “Contact us” functionality in Magento

Extending “Contact us” functionality in Magento

One of the most important aspects of any business is customer support. It is important to enable your customers to easily reach to you if they need to contact you.

Out of the box Magento offers nice form on “Contact us” page where customers can enter their info and submit support request without opening their email client and searching for your customer service email.

However, sometimes that’s not enough. Depending of your business type and size, you may want to split your customer support into departments to improve your efficiency of solving support requests.

Luckily, it’s not complicated so let’s start!

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Sorry, we can’t ship there

Sorry, we can’t ship there

Magento offers a fair amount of shipping options out of the box, but we often find ourselves customizing this particular core functionality due to specific needs of our clients.

In this post we will show you how to disallow shipping to specific countries and we will do it on a product level. Let’s get started!

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How to effectively improve usability of your Magento store?

How to effectively improve usability of your Magento store?

As a merchant, sometimes you may find high bounce rates, lower conversion rates than you’d like, or any other signal warning you of troubles in your online store.

Online merchants are leaving plenty of money on the table by missing a very important component of an eCommerce business: online store usability. Many of them fail in their primary goal of making purchasing easy for their customers.

So, why do customers leave and how to change that?

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State of Magento Solution Specialist Certification – January 2016

State of Magento Solution Specialist Certification – January 2016

The latest figures on the Magento Certified Solution Specialist program and the updated wall of fame with 31 people holding all 4 available Magento certificates.

This report features some interesting stats and trends around Magento certification program and the data comes from the official Magento’s certification directory (end of January 2016).

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Magento’s transactional eMails do-s and don’t-s

Magento’s transactional eMails do-s and don’t-s

Editing and styling Magento’s transactional eMails and eMails in general can be a real headache. There are numerous reasons for that, for example the number of eMail clients available that have their own quirks and the complicated workflow of the testing process. This article will cover some of the general advices and tricks that will, hopefully, help you in development. These aren’t some general rules for the most part, but advices and guidelines that you may or may not use, which I discovered during my work on various projects.

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Inchoo’s compatibility extension for Magento 1 and PHP 7

Inchoo’s compatibility extension for Magento 1 and PHP 7

As promised,  we prepared something that will spice up your holidays better than Christmas decorations and mulled wine. In this article you can find our open-source compatibility extension for Magento and PHP 7 (yes, you read that right!) as well as some of the experiences and performance tests.

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Snowflakes Magento Extension

Snowflakes Magento Extension

Back by popular demand – it’s Inchoo Snowflakes Magento extension! Revamped to behave nicely with responsive layouts, this extension will give your store a real holiday cheer, and bring smiles to your customers’ faces. Step by step installation and customization guide included.

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Free eCommerce SEO consultations by Inchoo at Meet Magento Poland

Free eCommerce SEO consultations by Inchoo at Meet Magento Poland

Clear up your busy schedules and make 19th and 20th of October all about attending Meet Magento Poland which will take place in Concordia Design conference center in Poznan.

We are definitely not going to miss the opportunity to meet all of you and share each other’s experiences and knowledge about eCommerce.

And we have prepared something special for some of you who will be attending.

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Adding static blocks to specific CMS pages with Magento layouts

Adding static blocks to specific CMS pages with Magento layouts

While working on a project, I had to add a unique static block between header and main content of the CMS page on each CMS page. Element had to be fully customizable via Magento admin panel and it had to be easy to create on new CMS pages, easily modifiable and removable. Since that element needed to be placed outside of the main content, it couldn’t have been added using CMS in Magento admin. It had to be added using Magento layouts. Here’s how I achieved that.

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Meet Magento Romania – a place to learn from an Inchooer talking redesign

Meet Magento Romania – a place to learn from an Inchooer talking redesign

Now when the season of Meet Magentos is open, we have another Inchooer packing his bags and getting ready for the upcoming conference. Marko Briševac is travelling to Romania October 2 – 3 to further discuss his topic: “eCommerce Website Redesign Strategy – Incremental Changes or Full Redesign?” Find out what can you expect on Meet Magento Romania!

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Creating a Magento theme from scratch

Creating a Magento theme from scratch

Powerful fallback system, organized folder structure and tons of functionality is what makes Magento one of the most flexible and powerful eCommerce platforms out there. By default, Magento offers a lot, but as eCommerce evolved during the years, there is always additional work required to fit client needs.

Probably the first thing you will do when starting a new Magento project will be to create a Magento theme that will have custom styling and functionality. Although creating a Magento theme is a pretty simple thing to do (just ask any certified frontend developer), by not following Magento recommendations and rules you can easily make your life a bit complicated.

So, how to do it properly? Read on…

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