Funnels are a visual representation of the customer journey, illustrating the process from initial discovery of your business to the development of loyal client relationships. In this post, we’ll share 3 different ways to use the funnel exploration report in Google Analytics to track and understand your customer journey better.Read more
Google Ads for Amazon products is definitely not a new advertising strategy but has recently become more popular among Amazon sellers. As the Amazon marketplace becomes more competitive, sellers are looking for new ways to find customers and drive traffic directly to their listings without battling it out on crowded Amazon search results pages.Read more
Google Analytics 4 is a powerful tool that allows businesses and website administrators to track, measure, and analyze various aspects of their online presence. It’s very likely that you have GA4 and you probably use it. However, like most users today, you are probably not aware if it is used to full potential. We hope that this article will help in answering whether it is time to seek for expert assistance.
Our goal with this post is to help you audit your GA4 and identify some of the gaps. Areas that need attention. GA4 has to be set up correctly so you can track the performance and effectiveness of your marketing campaigns effectively. Otherwise, you risk making important business decisions based on inaccurate and false data.
Identify a gap in monetization reports
When doing a Google Analytics self-audit, a good first step is identifying the gaps in monetization reports. Compare the monetization numbers in GA4 and your website’s reports. It’s normal for GA data to be slightly lower than the actual numbers. However, if the difference is more than 10%, it means that you should seek assistance from an expert and figure out whether something that can be done. Please note that if you are using “Ecommerce purchases report” in GA4, the item revenue metrics show the total revenue from items only, excluding tax and shipping.
Event tracking in Google Analytics 4 allows you to track specific actions that users perform on your website link clicks, purchases, file downloads, etc. You can use that data to track which buttons perform best or which ones don’t perform well at all. You can also track how far down the page users scroll, amongst other things.
Google Analytics allows you to create up to 500 events in your account. There are a few different types of events. First, we have events that GA automatically collects when you set up GA for a website. They are triggered when users perform basic interactions like click or form_submit. Another type that’s automatically collected is Enhanced measurement events. They offer more information on how users interact with your website.
Next, there are two types of events you must implement yourself, recommended and custom events. Recommended events have predefined parameters, while Custom events don’t, you set them up yourself based on your specific needs.
How to ensure you’re making the most out of this GA4 feature? By using custom events for your specific needs. Custom events are the best way to track your customers’ journey. They allow you to track specific things that are relevant to your business.
To check the events you have set up, go to your GA4 dashboard > Reports > Life Cycle > Engagement > events. There you can see all your events. If you have less than 10 events, you’re likely not utilizing event tracking in the best way. Without setting up custom events, you can’t track your customers’ journey as well as you could.
Google Analytics 4 Audiences
Audiences in GA4 let you segment users that visit your website in ways that make the most sense for your business. For example, you can create an audience of users who are from the US or an audience of users who visited a specific page on your website. The audiences can be as broad or as specific as you need them.
Audiences come in handy, especially for advertising. You can connect Audiences to your Google Ads account and use them in remarketing campaigns. That means your ads will be shown to users who have already engaged with your website, making the ads more effective.
If you haven’t created audiences yet, this is your friendly reminder to do it, otherwise you’ll miss out on everything you could do with them. Our guide on creating GA4 Audiences can help you with that.
GA4 Audiences can help you understand your website users better and create more effective marketing campaigns. But what if the audiences you created aren’t right for you and your business? Think of audiences as different groups of users that are your target audience. For example, if you have an online shop and only ship to the US, create an audience with users from the US. Users from other countries aren’t relevant to your business if you don’t ship there.
How to ensure you’re making the most out of this feature:
- Go to your GA4 dashboard > Reports > Life Cycle > Engagement > Audiences. There you can see all the audiences you created and analyze the data
- Review the data to make sure your audiences aren’t too narrow or too broad – how can you make them more fitting for your marketing campaigns?
- Archive audiences that aren’t relevant anymore
GA4 Content Grouping
Content grouping in GA4 is a way to organize pages on your website based on different topics. For example, if you have an online store, you can organize your content based on product categories so that each category would be one content group. Or, if you’re a service-based business, you can create a group for each service you offer, etc. Content grouping is helpful as it allows you to track the performance of each group separately.
Content grouping allows you to:
- track the performance of each group on its own
- analyze the behavior of users who visit the group (e.g., new vs. recurring, location, etc.)
- compare different content groups based on performance
If you’re not sure whether you have content groups set up, go to your GA4 dashboard > life cycle > engagement > Pages and screens: Page path and screen class > in the left drop down menu click on “content group”. If you have set up content groups, they will appear here. If not, the table will be empty. By not having any content groups, you’re missing out on the valuable information they could provide.
Content grouping sounds great, but what if it’s done incorrectly? What if the content groups don’t make sense for your business? Content groups aren’t predefined on GA4, you have to set them up yourself. If you don’t effectively arrange them, they won’t be as useful as they could be.
Take a look at your content groups and ask yourself these questions:
- Do my content groups make sense? How are the pages inside one content group related?
- Are these content groups relevant to my marketing goals?
- Does comparing data from these groups tell me anything important?
If your content groups aren’t giving you answers to these questions, it means they aren’t organized well, and you need to rethink your content grouping strategy.
In conclusion, Google Analytics 4 offers many tools and features that help you track your website’s performance, but it’s useless if it’s not set up properly. That’s why it’s essential to perform a GA audit regularly to ensure it’s used to a full potential and tracking the right data.
Does performing an audit on your own sound like too much work for you? Does all this work feel overwhelming? Don’t worry, you’re not alone. We can help you! You can sit back and relax while we audit your Google Analytics for you.Read more
When was the last time you cleaned up your GTM containers? You’re not alone if you don’t remember. Many e-Commerce managers often overlook the importance of regularly reviewing them, leading to various issues and challenges for the website. In this article, we will discuss how to know when is the time for your GTM containers to be purified and what benefits you’ll get from that. Let’s begin!
Is It Time for a Clean Up?
As you explore your tag list in your GTM container, you come across references to the tools or actions you know you are no longer using. That may be a sign your GTM containers need to be refreshed, and you probably have some old and irrelevant tags waiting to be removed. And this is just one scenario that indicates it’s time to give your containers a good cleanse. Numerous problems associated with GTM containers might negatively impact your site’s performance. That is why cleaning them up is one of Google Tag Manager‘s best practices.
Furthermore, you may encounter other challenges with e-Commerce tracking, such as inaccurate transaction tracking or wrong product reporting data in Google Analytics and other reporting tools. That will generate communication issues between you and your customers due to a lack of necessary information. As a result, you will eventually miss out on an opportunity to convert your users to clients, which is something no business owner wants for their company, isn’t it?
In addition, if your GTM containers have been shared with other agencies over an extended period, they almost certainly lead to a need for cleaning. Each agency has probably put its tags, variables, and triggers into the container, resulting in plenty of them standing there (often without a purpose). Some are no longer needed and take up space, causing your site to be slower. It would be beneficial if you reviewed all of the agencies’ tags and deleted the useless ones at the beginning. That will save you some time in the future while also reducing the likelihood of potential difficulties.
Finally, there’s also a chance you have several similar tags under the same trigger. This wastes space and can be confusing, so you should group them to boost your site performance.
5 Key Benefits of Cleaned GTM Containers
Now that you know when to tidy your GTM containers, let’s discuss why. The answer is pretty simple. Cleaning them up will help solve the difficulties mentioned above and, at the same time, provide significant benefits to your website. Here are the top five advantages of cleaned GTM containers:
- Improved site speed
- Improved site performance
- Better user experience
- Accurate data tracking
- Enhanced efficiency
Improved Site Speed
There’s nothing worse than a slow website, right? Many users tend to abandon slow websites due to the frustration they experience, often resulting in them never returning. You don’t get a second chance to make the first impression, so you must do it right.
By tidying up your Google Tag Manager containers, you will eliminate all the unnecessary tags, variables, and triggers that caused the site to be slow. If your site loads quickly, you will likely gain more visitors and higher conversion rates. Even a tiny metric as ms can have a significant impact on your business, as seen with Amazon’s reported 1% sales decline for every 100 milliseconds of increased page load time.
Improved Site Performance
Site performance is directly related to the site speed. By improving both, you will influence your bounce rates, user satisfaction, SERP ranking, conversions, and revenue. Of course, more than organizing your GTM containers is needed for both factors to be optimized, but it is a necessary step that is often overlooked.
We’ve seen many cases where 150kb code scripts for some tools are loaded for years on every page, although the company is not using them anymore. But they are still in the container, affecting the site performance.
Better User Experience
Additionally, by enhancing your website’s speed and performance, you can provide a better user experience. If you remove unnecessary tags and optimize the container, users can enjoy a faster, more efficient website experience, leading to increased engagement and higher conversion rates. This fosters customer loyalty, which is the ultimate objective of any business.
Accurate Data Tracking
Another benefit for your site is accurate data tracking. We mentioned earlier that many challenges with tracking in e-Commerce can happen due to GTM containers full of old and outdated components. If you regularly clean them from tags, variables, and triggers that are no longer needed and keep the rest updated, Google Tag Manager will more likely track relevant and accurate events. This will ensure that the data received from the website is correct and that it finds its right path to the different tools you are using. You’ll be more confident in your decisions because you have accurate data to rely on.
The final, but not less significant, benefit of cleaned GTM containers is increased efficiency. If you think about it, it’s a logical result of all the benefits listed above. Your site speed and UX are great, and you have accurate data to track. With all this information at your fingertips, making the right business decision becomes easier. Good business decisions lead to improved business.
This is just a set of benefits of organizing your Google Tag Manager containers. Managing your container size ensures that your GTM performs at its best. However, it’s important to understand that achieving these five benefits requires more than simply cleaning up your GTM containers. It is a result of multiple optimizations and continuous tracking, but this step is necessary, although it is often skipped.
Need Help with GTM? We’ve Got You!
Managing tags, triggers, and variables is hard. Maintaining accurate containers is even harder with constant testing, version control, and documentation needs. But decontaminating GTM containers is crucial for your site to function properly, although it is frequently overlooked and neglected. Our goal with this article was to increase awareness about the need to maintain them, and we hope we succeeded.
If you’re unsure how to clean up your Google Tag Manager containers properly or where to begin, no worries; we’re here to help! Our team has extensive experience and knowledge in GA and GTM and would be happy to assist you in improving your business. Learn more about our GTM service by clicking here!Read more
What is a PPC Audit?
A PPC audit is an analysis of PPC efforts to determine whether the account is being optimized correctly and to achieve a better return on investment in advertising by improving low-performing elements.Read more
Amazon is a leading retail eCommerce company with a US market share of almost 40% in 2022. At the same time, Google is the biggest search engine, with 93% of the search engine market share worldwide. Unsurprisingly, both companies have an advertising platform that plays a massive role in the online advertising market. We decided to share the knowledge learned from our experience providing eCommerce PPC Services. In this article, we’ll touch on key differences in how advertising works on each platform, and the pros and cons.Read more
Oh my, seeing how many years have passed in our collaboration is incredible. Once again, we are honored to be part of such an amazing journey. It was only possible with the help of our dear colleagues and professors. We greatly thank Antun Biloš, PhD, Full professor, and Bruno Budimir, mag.oec., Research and teaching assistant, for the given trust in all these years. Before discussing our side of the story and the things we cherish, here is what the professor said.Read more
In our blog section, we’ve covered a wide range of topics related to our full-service eCommerce business. However, one area we haven’t explored in depth is project management. In this article, we’re excited to take you behind the scenes at Inchoo and shed light on our project management practices. Specifically, we’ll delve into why we’ve chosen the Kanban methodology as our preferred approach for managing workflows effectively.Read more
Let’s face it; if you’re running shopping ads, the reality is that you’ve probably gone through product disapprovals and maybe even account suspension warnings in Google Merchant Center. Sometimes the solutions are straightforward and easy, but oftentimes – that isn’t the case. It requires a lot of patience and work, and since the clock until account suspension is ticking, it can get really frustrating and stressful. That’s where Google Merchant Center feed rules can come in handy and provide a quick fix until the core of the issue is completely resolved.Read more
As the 1st of July approaches, now is the last call to set up Google Analytics 4. For those still unfamiliar with the new property, it may be confusing when it comes to creating segments, audiences, etc. If you want to know more about GA4 audiences and how to set them up so they can be useful, keep reading.Read more
Last week, on May 7th, we celebrated our 15th birthday. Choosing the beautiful Orlov Put as our birthday location in nature allowed us to truly relax and enjoy our celebration. You’ll get the details of our birthday celebration, but first, we’d like to reflect on our previous 12 months.Read more
You probably got a few hints from the headline, but you must have been wondering what’s going on here. The spring served us more energy this year, as some unusual things are going on in the office. Here’s a quick introduction.Read more
Some webshops cannot use Google Merchant Center due to the specifics of the site structure or the market in which they are located. Regardless, they can still have dynamic remarketing campaigns by creating a custom feed. If you are one of them, here is how to set them up.Read more
Have you ever wondered if it’s possible to modify currency and customize currency display in Magento 2 price boxes? I thought a backend developer should implement this modification, but on the contrary, we are talking about a config change!Read more
Everyone already knows that in order to bring traffic to your site, you have to work hard. Having put so much effort into a site, who would want it to turn into a ghost town? We’re betting no one… If you agree, your options go in two ways (more or less), you can pay for your traffic or work on optimization a bit harder. Both PPC and SEO bring their value. That means you need the best of both worlds.Read more
Some things are just better together — like Inchoo and Magento. If you want to learn how this powerful duo can grow your eCommerce business and your bank account, keep reading.Read more
Follow these clear steps to connect your Google Analytics 4 to Magento 2 store through Google Tag Manager.Read more
When it comes to automotive sites (eg. webshops that sell vehicle parts), it’s good to track additional events that can give more insights into visitor behavior, their actions, and needs. In this article, we will summarize and explain additional tracking events that we use in automotive eCommerce sites as a foundation for conversion rate optimization of those sites.Read more
Almost every webshop owner heard about Google Analytics, if not using it already as many of them do. And it’s obvious why the Google Analytics tool is so widely used. It’s free, it’s easy to connect to the webshop, and relatively easy to use. It can give the webshop owner/merchant insightful data on user behavior and answers to many questions like who their visitors are and what’s going on in their webshop in general. But, the full benefit of Google Analytics comes together with the use of Google Tag Manager.Read more
Automotive parts website design has its challenges and they are revolving around parts search & fitment. Being in this industry for a long time, we’ve learned so much from observing an infinite number of visitors, converters, and returned buyers. We will be sharing our best practices in this blog post so keep reading!Read more
Although Google Analytics 4 era is approaching rapidly, we’ve wanted to share the most common Universal Analytics & GTM mistakes we’ve encountered while auditing numerous Google Analytics accounts.
Feel free to take a sneak peek into our most common recommendations that come from the audit report.Read more
As we all know, marketing is important for every possible business but especially for competitive industries like the automotive industry. Besides old fashion marketing channels, we can’t forget digital marketing and especially Search Engine Optimization. Having so much experience specifically in automotive eCommerce development, design, and digital marketing, we’ve prepared an ultimate SEO guide for everyone who finds themself at the start of this journey.Read more
When was the last time when you embraced big change easily? Even more so if it was forced upon you? As it happens Google has made it clear that we won’t have an option but to migrate to Google Analytics 4 (GA4). Of course, this is true if we plan to continue using their analytics tool. There’s really no point debating whether this is good or bad. It’s happening nevertheless.Read more
Big data has revolutionized the way businesses work. One of the biggest advantages of online stores is the ability to track anything customers do. You can even track what customers almost do at your store. A recent Forrester survey shows that 70% of data decision-makers gather data faster than they can analyze and use it. Still, 67% constantly need more data. This trend will likely accelerate in the years ahead. As a decision-maker, it can be pretty daunting trying to make sense of all that data. Most important thing is to create proper data infrastructure – starting with a measurement plan, but what is a measurement plan?Read more
If you’re trying to manually activate Google Ads enhanced conversions with Google Tag Manager there’s a chance you’ll be stuck at the 4th step in the Instructions for manually Enabling enhanced conversions in the Google Tag Manager tag that says: Click Include user-provided data from your website. Well, that happened to me (and to my unknown friend here :)) when I tried to activate enhanced conversion in several GTM containers. Some tags in some containers did have that option but some didn’t.Read more
There are many how-to blog posts out there, so this will not be yet another one. Instead of the technical step-by-step guidance, I’ll share my experience with implementing Google Analytics 4 with Google Tag Manager (GTM) on Magento 2 store and what to keep in mind when activating the GA4 property.Read more
Magento merchants (and other eCommerce business owners) all over the world are starting the holiday season with one big (probably red) mark on their calendar – THE Black Friday. Here are a bunch of helpful tips on setting up your eCommerce store, SEO & PPC strategy, and making important hosting adjustments in order to go through this period as smoothly as possible.Read more
We have been getting so many questions on how much an online store cost? Let us give you a short overview of all factors influencing online store pricing to clarify things.
First of all, there is no one size fits all solution. So be aware there is no short answer to the question. How come?Read more